CONTACT US

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

 816-456-2679

or send us an email to:

Blueesscentscandleco@gmail.com

RETURNS

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 Returns are accepted within 30 days of the purchase date. Returns must be unused, unbroken and in their original condition. Orders over $100 will be assessed a 20% restocking fee.

FAQ

Why are soy candles so great?

 

Soy candles are natural and non-toxic. As a result, soy candles do not increase the CO2 level in the atmosphere like paraffin candles do. Soy candles also burn 50% longer than regular candles. 

 

Are your glass jars recyclable?

 

Yes, our glass jars are recyclable. To remove excess wax soak glass holder in hot soapy water then rinse and it is ready to be recycled.

 

Do you mix candles?

 

Yes, we can mix candles but only in layers. The cost is an additional $5.00 per candle. 

 

What delivery options do you offer?

 

Our carrier is FedEx and orders are shipped standardground delivery. We offer overnight and two-day shipping for an additional fee.

 

 

What credit cards and other forms of payment do you accept?

 

We accept Master Card, Visa, Discover, and American Express. We also accept bank debit card payments.

 

 

Do you offer customized orders?

 

Yes, we can customize your containers and colors. The cost is an additional $5.00 per candle. 

 

 

 

 

NEED ASSISTANCE?

816-585-9121

 Blueesscentscandleco@gmail.com

 

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